Trouble Shooting Guide

Discussion in 'Community Support' started by Michael Reed, Sep 19, 2014.

  1. Michael Reed

    Michael Reed Staff Member

    Hello everyone,

    There is a Troubleshooting guideline page that now exists at

    Before you ask for assistance in this forum group, please have a quick search for your problem there first.

    Don't forget that there is also a Support system that gives you a direct line to the Cartesian Co team if you need help ASAP. You can submit a ticket here:

    If you have a problem that you cannot find on the wiki, please use the search function in this Forum group to see if your question has been answered somewhere else. If you have something to add to the discussion - please do.

    After that, feel free to create a new thread & the Cartesian Co team will try to get back to you as soon as possible. If you see an unanswered question that you know a solution for, please chime in! The more we help each other, the faster the community can grow and the more the Argentum can improve.

    EDIT: updated wiki URL to fit new wiki tree structure.
    Last edited: Oct 6, 2014
  2. Michael Reed

    Michael Reed Staff Member

    Thank you Stumpi - my bad.

    EDIT: I'm also now setting up redirects from all pages made redundant in the new wiki structure to avoid any other inaccurate URL links.
    Last edited: Oct 6, 2014

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